How Medical Staffing Helps The Medical Industry
Mary Henderson sat in her office, waiting for the phone to ring. Her job was a busy one, and she had stopped all her calls and shut her door five minutes before the phone conference was set to begin just to get some time for herself. The truth was she was stressed to her breaking point. Her company Med Staff needed to hire three new people to cover the demand of their clients. The problem was, they couldn’t. They were short on funds.
Med Staff did temporary medical staffing. They employed LPN’s, RN’s, and a few others of the same ilk. Companies that needed nursing for a short amount of time paid Med Staff, and the nurses were sent over on short term contracts. Then they came back, and they were sent somewhere else.
A retirement home had contacted Mary two weeks ago, they were undergoing an expansion, and they would need temporary staffing until they could appoint permanent nurses to the shifts. Mary had known she didn’t have enough people for this, but she took the contract on anyways, figuring she could hire people. There were always a number of nurses and technicians applying for work at Med Staff, and she knew it wouldn’t be a problem to hire a few new people.
There had been a problem though. There simply wasn't enough money in the books to do it. The company was doing fine, but a quick expansion, even as small as three people, simply wasn’t going to happen, not without help.
She had gone to the bank for a loan, but they had denied her. It seemed to Mary that the only people who could get loan money from a bank were the people who didn’t need to do so. And then she had found something different, a website online about factoring. She had looked the site over, and set up the conference call.
The phone rang, she picked it up. “Hello?”
“Hi, is this Mrs. Henderson?” a cheery woman’s voice asked over the phone.”
“Great! My name is Stacy, I’m going to help you today.”
“Okay great.” Mary said.
“I’m looking over the form you filled out, it looks like your company temporarily staffs medical professionals?”
“Yes,” Mary said. “Nurses mostly.”
“Great,” Stacy said. “And if you called me, it means you ran into a snag.”
“I took a contract to fill five places in an expanding retirement community. I have two people available but needed to hire three more. Unfortunately, we just don’t have that kind of money in the books right now. We have a few outstanding invoices yet to be paid, but until they come in, there’s nothing I can do.”
“Do you know how factoring works?” Stacy asked.
“Not really,” Mary admitted.
“Okay, well we don’t look at your business credit, we look at your clients’ credit. We know they have some time to pay bills, and we’re interested to see if they can pay those bills. If they can, we become interested in helping you out, because we think all businesses should have a fair shot to make it, and sometimes things just don’t work out.”
“This is the first time it hasn’t worked out,” Mary said. “And it’s hard.”
“I know. I hear about it every day. The cool thing about my job is I get to help fix it. So what we do, if we feel secure in our ability to help you, is we buy a piece of your accounts receivable. We aren’t just loaning you money, we’re basically becoming active in your business. That is you get the money you need right now, but we have an assurance that we get our money back, later down the road.”
Mary nodded behind her desk, even though the other woman couldn’t see her. She had never heard of factoring before she came across the site on the internet, but the way Stacy explained it certainly made sense.
The call continued, with Mary giving the information that Stacy would need. She promised to get back to her within a couple of days, and then they hung up. Mary went on with her work, and a day and a half passed.
Mary was at her desk when he phone rang then. It was Stacy.
“Good news,” she said as soon as Mary said hello. Mary couldn’t help but smile as Stacy went on. “We’re going to be able to help you out.”
“You don’t know how great it is to hear you say that,” Mary said.
“Believe me, I do,” Stacy said. “I get to say it more often than not, and I know that we’re really helping good people, and good businesses.”
“The bank, they couldn’t do anything,” Mary said, she felt salty tears stinging her eyes as they welled there.
“They aren’t built to help people like we are. They just want as much money as they can get. We want money too, because it’s a business, but if you don’t succeed, we don’t succeed, and it’s also important to us that we help people.”
“So what’s next?” Mary asked.
“Well the real answer is I fax some stuff over for you to fill out and sign, but the fun answer is your business gets the help it needs, and you keep going to work each day. Well, not the weekends.”
Mary couldn’t help but laugh. “Believe me,” she said. “I work plenty of weekends.”
Stacy laughed as well, and then got the fax number she would need. Once again the women hung up and Mary let out a long breath as she sat back in her chair. She used a tissue to dab the tears from her eyes. She knew everything was going to be okay.